Change Navigator 4-Step Approach
Navigate Change. Empower People. Deliver Results.
The Hard Truth About Change
70% of change efforts fail. Not because the strategy was wrong or the technology didn't work—but because organizations forgot that change happens person by person, conversation by conversation, decision by decision.
We don't let that happen on our watch.
Our 4-Step Framework That Makes Change Stick
Step 1. Clarify the What, Why, and Voice
Alignment before announcement
Before you communicate outward, we get you aligned inward. Using our Change Navigator Canvas, we help leadership teams answer the questions that matter most to your people.
What we do:
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Connect your change to what people actually care about
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Align leadership on a single, compelling story
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Identify who will shape the narrative (hint: it's not just executives)
Why it works: When leaders speak with one voice about change that matters, people listen, believe, and engage.
Step 2: Build the Game Plan
Design for humans, not just systems
Transform big-picture strategy into a practical roadmap that people can follow. This isn't a binder-on-a-shelf plan. It's a living document built for real-world adoption.
What we do:
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Map exactly how change impacts each team and role
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Sequence support when people need it most
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Build in quick wins and feedback loops
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Plan with your people, not just for them
Why it works: When people help create the plan, they own the outcome.
Step 3: Activate Your Team
Turn managers into change champions
Plans don't change behavior, people do. We activate your managers and teams with the communication, coaching, and tools they need to lead through uncertainty with confidence.
What we do:
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Coach managers to lead with clarity and care
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Facilitate team sessions that build buy-in
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Develop training that builds new skills and habits
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Create safe spaces for honest feedback
Why it works: Managers are the single most influential factor in whether change sticks. When they're equipped and empowered, everything shifts.
Step 4: Make it Stick
Embed change into your DNA
The launch is over, but the real work begins now. We help you reinforce what's working, fix what's not, and embed new behaviors into the fabric of your organization.
What we do:
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Track adoption with metrics that matter
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Celebrate wins that reinforce the "why"
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Provide ongoing coaching and accountability
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Anchor new behaviors into daily rituals and recognition
Why it works: Without reinforcement, old habits creep back. With the right support systems, change becomes "how we work here."
Tools That Make It Real
Change Navigator Canvas
Stakeholder Impact Map
Change Conversation Toolkit
Post-Launch Sustainability Toolkit
Ready to Navigate Your Change?
Don't launch blind. Get your Change Readiness Score now.
It's free, takes 5 minutes, and gives you instant insights into where you stand and what to do next.
